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Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

The buyer is responsible for all return postage costs, which if the product has been incorrectly sent or is deffective then the return postage will be refunded

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.


Currently we only offer everyday shipping to the U.K., however we can send certain smaller items anywhere in the world.

Please contact us for a quote to ship to your country.

Our shipping costs are simple just £3.95 no matter what you order and orders over the value of £20.00 will be sent FREE.

We will use a variety of shipping companies including Royal Mail, Hermes and Parcelforce.

Where we can we reserve the right to recycle packaging to reduce our carbon footprint, this may mean the box your item arrives in will display a different product/company or label on the outside.